1. Acceptance of Terms
By accessing or using the concrete coating services provided by Complete Concrete Coatings, you agree to comply with and be bound by these Terms and Conditions.
2. Services
Complete Concrete Coatings offers concrete coating services, including free estimates, aimed at enhancing and protecting concrete surfaces. Services provided are based on individual assessments and tailored project plans to meet customer needs.
3. Customer Responsibilities
Customers are responsible for providing accurate and complete project details to facilitate proper service execution. Timely communication and cooperation are essential for achieving optimal results.
4. Payment
Payment for services rendered is expected as outlined in the project agreement unless other arrangements have been made. Complete Concrete Coatings will provide detailed cost estimates, and customers are responsible for understanding all associated costs before proceeding.
5. Appointment Cancellations and Rescheduling
Customers are requested to provide Complete Concrete Coatings with at least 24 hours notice for appointment cancellations or rescheduling. Failure to do so may result in a cancellation fee.
6. Confidentiality and SMS Disclaimer
All customer information is kept confidential. Information may only be disclosed with the customer’s consent or as required by law.
SMS Disclaimer: Complete Concrete Coatings uses SMS messaging to provide estimate reminders and follow-up communications. While efforts are made to secure text message communications, customers acknowledge that SMS is not a fully secure method of communication. By opting in, you accept these risks.
7. Liability
While Complete Concrete Coatings strives to provide high-quality service, it does not guarantee specific outcomes. Customers acknowledge that concrete coating applications involve inherent risks, and Complete Concrete Coatings is not liable for any damages arising from the service provided.
8. Copyright and Trademarks
All content and materials provided by Complete Concrete Coatings are protected by copyright and may not be reproduced or used without prior written permission.
9. Governing Law
These Terms and Conditions are governed by the laws of the state where Complete Concrete Coatings is located, including compliance with the Telephone Consumer Protection Act (TCPA) for SMS communications. Any disputes will be resolved in accordance with these laws.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact Complete Concrete Coatings at .